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Last Updated: 2026/2/3

Company Name: Sichuan Handa Hongyun Trading Co., Ltd.

Email: service@mail.hxe-shop.com

Company Address: Room 3014, 3rd Floor, Building 1, ESSE Carnival, No. 18, Anchang Road, Fucheng District, Mianyang City, Sichuan Province

Welcome to hxe-shop.com, an online store dedicated to offering high-quality general merchandise to our American customers. We are a part of Sichuan Handa Hongyun Trading Co., Ltd., committed to innovation and customer satisfaction as our core values, continually striving to enhance your shopping experience.

Our Mission

Our goal is to provide each customer with high-quality, diverse product selections to meet various everyday needs. At ReindeerTools, we believe that every small item in life can bring joy and convenience. Therefore, we carefully select each product to ensure exceptional quality and reasonable pricing.

Order and Shipping Policy

  • Processing Time: All orders will be processed within 1-2 business days.
  • Delivery Time: Standard delivery time is 12-15 days.
  • Shipping Fees: We offer free shipping on all products within the contiguous 48 states of the USA. (Excludes Alaska/Hawaii, U.S. Protectorates, APO/FPO, and P.O. Boxes)

    • Return and Exchange Policy

    We want you to be satisfied with every purchase. If you need to return or exchange an item, please contact our customer service team within 14 days of receiving your order. Refunds will be processed within 7 business days upon confirmation.

    Customer Service

    Your satisfaction is our top priority. Our customer service team is available from Monday to Friday, 9:00 AM - 6:00 PM (excluding national holidays) to assist you via phone or email. Whether you have questions or suggestions, we encourage you to reach out to us.

    Social Responsibility and Vision

    As a socially responsible company, Sichuan Handa Hongyun Trading Co., Ltd.. is committed to sustainable development practices. Our vision is to bring a better life to every household through our products and services.

    Thank you for choosing ReindeerTools. We look forward to serving you and discovering more of life's delights together!

    If you have any questions or need assistance, please feel free to contact us:

  • Email: service@mail.hxe-shop.com

    • Room 3014, 3rd Floor, Building 1, ESSE Carnival, No. 18, Anchang Road, Fucheng District, Mianyang City, Sichuan Province